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Technical Support Technician

Technical Support Technician

Job Title: Technical Support Technician
Contract Type: Contract
Location: Hampshire
Industry:
Salary: £15 - £18 per hour
Start Date: ASAP
Reference: BBBH10280_1487267541
Contact Name: Saleh Sattar
Contact Email: ssattar@astutetechnical.co.uk
Job Published: February 16, 2017 17:52

Job Description

Technical Support Techician - Energy Metering

Contract - 3-6 Months

£15 - £18 Per Hour

Hampshire

We are recruiting for a for a Technical Support Technician for a Energy Consumption meter manufacturer based in Hampshire.

The role purpose is to provide technical support services to internal and external customers over the phone and where necessary liase with internal departments to drive improvement in product design and documentation.

Reporting to the Technical Support Manager you will be responsible for:

  • Providing Technical information on availability and compatibility of group products so the customer has the correct product for their requirements.
  • Providing pre and post sales technical support/advice to manage the customer relation and positively influence sales.
  • Providing technical feedback to relevant internal departments to help flag area's of concern.
  • Construct demo boards as required.

Ideal candidates will hold a HND/OND in Electrical or Electronic Engineering and be able to demonstrate work within a call handling support environment, where technical issues have been handled.

The role presents a fantastic opportunity to work with a firm actively expanding their product range and service in the UK energy sector.

Astute Technical Recruitment Limited are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK.