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Desktop Support Engineer


Desktop Support Engineer
Hook
4 Month Contract

We are currently looking for a Desktop Support Engineer on a contract basis from Jan 2020. The right person will be assisting the existing IT Team with technical support of desktop computers, applications, and related technology during a roll out of Office 365 and upgrade to Windows 10.
Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

The role & responsibility:

  • Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Smartphone etc.
  • Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications - Office 365
  • Administration experience of MS Active Directory users & groups, policies and management concepts
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ability to ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting



Please call Abbie Easton directly on 02393 910042 to discuss your suitability for the opportunity and its responsibilities & requirements in greater detail or contact me by email at aeaston@astutetechnical.co.uk

Astute Technical Recruitment Limited are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK and Europe. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.

Become part of something great

  • I have received nothing but the heartiest welcome into the Business. Not your normal recruitment agency. Firstly, you receive thorough training. Instantly you get the welcoming atmosphere and there is great team morale. Management listens, Colleagues listen and my opinion and any offering I contribute, I feel is valued and taken seriously. I really enjoy the level of support I receive as a newbie to both Recruitment and the world of Technical and I genuinely feel valued. I would highly recommend and already have to many of my contacts!

  • A friendly environment that takes work seriously. Everyone at Astute seems to very much enjoy being here and that reflects on the atmosphere in such a positive way. No one ever seems to have an issue with lending a helping hand when it is needed. The way that the staff on the floor are very focused and hardworking spurs you on to be the same. The saying "Work hard, play hard" could not apply more to the lovely bunch I have the pleasure of working with. I really feel as though I have fitted in well at Astute.