Service Engineer

£23000.00 - £29000.00 per annum
12-05-2022 08:42 AM

Service Engineer
Technology/Photography and Events
Southampton (With Travel to Major Sporting and Tourist Events in the UK and Europe)
Permanent- Highly Competitive Salary

We are working exclusively with a rapidly growing Events/Photography Company who are recruiting for a Service Engineer, to work as part of a dedicated team to build, configure, install, and support quality automated photographic solutions and technologies across visitor attractions in the UK and Europe. Based out of Southampton, the Service Engineer will also be expected to travel to major sporting and tourist events and attractions across the UK and Europe. You will also be responsible for providing exceptional customer service as you install, service, and repair any photographic services and technologies.

The role also involves workshop-based servicing, large amounts of customer support and will be varied between both hardware and software configuration. Although this role has some unsociable hours, this is a fantastic opportunity to work in some of the biggest stadiums and tourist attractions in the world with a passionate and creative team. The ideal candidate will also be able to diagnose and repair systems remotely and you will be able to think creatively and communicate your thoughts clearly to internal and external stakeholders.

Roles & Responsibilities
As the Service Engineer, you will be responsible for:

  • Software and IT support of photographic equipment and technologies.
  • Installation and serving of turnkey solutions with the UK & Europe- hardware and software.
  • Technical support (remote desktop, phone, email, and face to face).
  • Out of hours support.
  • Maintenance and repair of systems.
  • Spending your time split between Southampton offices and client sites.

Skills & Qualifications
We are looking for someone with the following:

  • An enthusiasm for installing, building, and repairing photographic equipment and technologies or similar.
  • Experience of working with all types of computer software and hardware.
  • Excellent customer service experience.
  • Experience of manual labour and an eye for detail.
  • An understanding on in house software packages, windows and Mac.
  • An excellent attitude to learn new skills and learn in house software packages
  • An excellent team player, with the ability to mentor and help others.

Salary & Package
What's on offer for this exciting role:

  • Highly competitive salary and benefits
  • Paid travel and accommodation to the UK and Europe

How to Apply
If you are interested in this position, please send a CV and Cover Letter to or ring 02392 288 207 and ask to speak to Sam Belazka who can tell you more.

Astute Technical Recruitment Limited are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK and Europe. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.

Become part of something great

A friendly environment that takes work seriously. Everyone at Astute seems to very much enjoy being here and that reflects on the atmosphere in such a positive way. No one ever seems to have an issue with lending a helping hand when it is needed. The way that the staff on the floor are very focused and hardworking spurs you on to be the same. The saying "Work hard, play hard" could not apply more to the lovely bunch I have the pleasure of working with. I really feel as though I have fitted in well at Astute.

I have received nothing but the heartiest welcome into the Business. Not your normal recruitment agency. Firstly, you receive thorough training. Instantly you get the welcoming atmosphere and there is great team morale. Management listens, Colleagues listen and my opinion and any offering I contribute, I feel is valued and taken seriously. I really enjoy the level of support I receive as a newbie to both Recruitment and the world of Technical and I genuinely feel valued. I would highly recommend and already have to many of my contacts!